Refunds & cancellation
Policy prepared September 21, 2026 · Applies to subscriptions offered under this policy.
Refunds
We do not offer routine refunds, except where required by law. This policy does not limit any rights or remedies you have under applicable consumer law.
For a refund request, an unexpected charge, or a billing dispute, contact business@redscape.org. Include your billing email and invoice reference, if available. Do not send payment card details, passwords, API keys, or access credentials.
Canceling your subscription
You can cancel through Manage billing in Thumbnail Evolver. Cancellation takes effect at the end of your current paid billing period. You keep access until then, and the subscription will not renew after cancellation.
If you cannot access the app or billing portal, contact business@redscape.org for help. Deleting the app does not cancel a subscription.
After access ends
New automation pauses. Your saved images and history remain on your PC. You are responsible for keeping backups of your local files.
AI provider charges
AI usage is billed separately by your chosen provider. Those charges are subject to that provider’s billing and refund policies.